Our team and advisory board of Tribal Elders is made up of acknowledged global experts in customer experience.
Everyone has the right to expect great customer experience. I'm passionate about building CX capabilities to deliver sustainable profits for businesses.Read more
Until its recent sale I was founder and CEO of Mulberry Consulting, the largest international Customer Experience consulting business.Read more
I've held operations and product management roles within CX consulting organisations for the past 15 years.Read more
I believe effective transformation starts with an engaging and consultative approach. It's challenging, it's complex and it's rewarding.Read more
Passionate about building and shaping CX strategies, with a strong focus on B2B and B2C markets in Europe.Read more