TribeCX Masterclass – Expert
CX Masterclass is an industry-first accredited training course for CX practitioners.
How to use CX to drive business results
Do you want to know how to show measurable results from customer experience programs and customer investments? We have the answers. Discover them in a TribeCX Masterclass, a 4-day course personalised to you.
CX training is mainly theoretical, which can make it difficult to apply course learning to your organisation and role. But not ours. TribeCX Masterclass is practical and applied.
We equip you to have knowledgeable CX-led conversations with your customers.
Find out more
CX Master ready
Four 2hr sessions over 2, 3 or 4 days
TribeCX will provide you with a training course like no other.
Our innovative, highly applied, and practical approach ensures TribeCX Masterclass graduates are ready and able to deliver results immediately.
Assured training accreditation by the global leader in skills development, City & Guilds.
Training details:
Four 2hr online sessions over 4 days
Session 1:
- Getting set up for success
Sessions 2
- Using journey mapping to identify customer improvements that matter
Session 3
- How to redesign priority touchpoints
Session 4:
- Piloting improvements at speed
Register now:
Price per person: 2,800
Available currency – GDP £, Euro €, Dollar $
Book your session below
Choose your 4-day session
June – 27th-30th; 5 pm – 7 pm GMT
What will I learn in TribeCX Masterclass?
We bring together expert practitioner coaches who have delivered at the highest levels of CX, with proven approaches that work, to empower leaders who need to drive improved results.
Tailored to you
Our expert-led groups provide an individualised, practical learning experience for CX practitioners.
Accredited by City & Guilds
This course is recognised by City & Guilds and successful graduates will receive a digital badge + physical certificate
Any queries or changes to your booking, please email us below:
If you’re an organisation looking for an Expert or Master CX Masterclass for your CX team, get in touch for a personalised and tailored program