Charlie Colquhoun

Role: Customer Journey Management & Design Specialist

Company: SimplyCX

Location: California

Prioritises improvements that drive measurable growth 

Charlie is a Customer Experience leader who has held global program leadership roles at ADP, Sage, Yahoo, Verisign, and Charles Schwab.

SimplyCX works with significant corporate innovators and start-ups to co-create incredible experiences by building experience management best practices into the core of their organizations.

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Key CX Achievements:

  1. His approach infuses customer research, design, and customer journey mapping.
  2. Uses customer success data to prioritize improvements that drive measurable growth.
  3. Charlie founded his business SimplyCX in 2016.

Charlie Colquhoun

Role:
Customer Journey Management & Design Specialist

Company:
SimplyCX

Location:
California

Prioritises improvements that drive measurable growth 

Charlie is a Customer Experience leader who has held global program leadership roles at ADP, Sage, Yahoo, Verisign, and Charles Schwab.

SimplyCX works with significant corporate innovators and start-ups to co-create incredible experiences by building experience management best practices into the core of their organizations.

Key CX Achievements:

  1. His approach infuses customer research, design, and customer journey mapping.
  2. Uses customer success data to prioritize improvements that drive measurable growth.
  3. Charlie founded his business SimplyCX in 2016.

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