Qualtrics

Accelerating experience management

If any of this sounds familiar, then you really need to talk with us:

Your customers are saying …

“my NPS is static”
“my VOC project has stalled”
“I’m not getting the results I need”
“I don’t have leadership buy-in”

 

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How we help you acelerate experience management

Purchasing a best in class experience management platform means the pressure is on to show results. To really deliver the cash, you’ll need to build the experience management (XM) practices to design and deliver a great experience to customers. 

With proven senior customer experience practitioners as your guide and a CX transformation platform as your tool, we'll support you at each step to accelerate and de-risk your XM programme. 

That’s why TribeCX and Qualtrics is such a unique and powerful team. 

Qualtrics, delivering the world’s first experience management platform to measure, prioritise and optimise XM programmes.

Plus

TribeCX, the world’s first CX transformation platform to equip and inspire to deliver business results from XM investments.

Getting results from day one

We bring some of the world's best CX practitioners to work on rapid 90 day sprints that quickly build the proof points to show how improved customer exeriences can drive business performance.

Leveraging our integrated platform with tools and content relevant for your business, we'll coach to validate or create the XM strategy, help build a XM roadmap, and at the same time, deliver the proof points. Then we guide and support to scale across the business.   

“TribeCX are totally reliable, no hassle, proven and evidence-based, they set me up for success.” (CXO Global leisure company)

Your Trusted Partners

Tap into a global network of some of the world's leading customer experience practitioners to help accelerate and de-risk your exerience management investments.

Our team have developed the practical content, they coach clients at senior executive, CX lead and team levels to drive business performance.

Each senior CX practitioner is engaged as a geographical CX Advisor: part of a globally scalable approach to deliver engagements ongoing remote coaching.
 

Olivier Mourrieras
Paris
ex CXO E.On/ Orange

Penny Couchman
Dubai
CMO TribeCX

Brad Smith

Los Angeles
ex CXO SAGE/ Yahoo

Jocelyn McConnachie
London
ex Director CX National Grid

Mark Harrison
London
ex SVP CX Shell

David Hicks
New York
CEO TribeCX 
 

Talk to us

UK & EMEA: 
Mark Harrison, Chairman
Mark.Harrison@TribeCX.com
+44 7792 079289 

N America:
David.Hicks, CEO
David.Hicks@TribeCX.com
+1 347 227 5182
 

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Real results

We deliver real results through customer experience