Accelerating experience management
If any of this sounds familiar, then you really need to talk with us:
Your customers are saying …
“my NPS is static”
“my VOC project has stalled”
“I’m not getting the results I need”
“I don’t have leadership buy-in”
How we help you acelerate experience management
Purchasing a best in class experience management platform means the pressure is on to show results. To really deliver the cash, you’ll need to build the experience management (XM) practices to design and deliver a great experience to customers.
With proven senior customer experience practitioners as your guide and a CX transformation platform as your tool, we'll support you at each step to accelerate and de-risk your XM programme.
That’s why TribeCX and Qualtrics is such a unique and powerful team.
Qualtrics, delivering the world’s first experience management platform to measure, prioritise and optimise XM programmes.
TribeCX, the world’s first CX transformation platform to equip and inspire to deliver business results from XM investments.
Getting results from day one
We bring some of the world's best CX practitioners to work on rapid 90 day sprints that quickly build the proof points to show how improved customer experiences can drive business performance.
Leveraging our integrated platform with tools and content relevant for your business, we'll coach to validate or create the XM strategy, help build a XM roadmap, and at the same time, deliver the proof points. Then we guide and support to scale across the business.
“TribeCX are totally reliable, no hassle, proven and evidence-based, they set me up for success.” (CXO Global leisure company)
Your Trusted Partners
Tap into a global network of some of the world's leading customer experience practitioners to help accelerate and de-risk your exerience management investments.
Our team have developed the practical content, they coach clients at senior executive, CX lead and team levels to drive business performance.
Each senior CX practitioner is engaged as a geographical CX Advisor: part of a globally scalable approach to deliver engagements ongoing remote coaching.
ex CXO E.On/ Orange
ex CXO SAGE/ Yahoo
ex Director CX National Grid
ex SVP CX Shell
Talk to us
UK & EMEA:
Mark Harrison, Chairman
+44 7792 079289
+1 347 227 5182