Our Team

We’re your CX coaches, supporting you globally, here to guide you along the way and give you the benefit of the know-how we’ve amassed during our CX careers.

Our Team

Emma Marchant

Elizabeth Walford

Clare Naunton

Carolyn Delehanty

Carolyn Delehanty

Vulnerable CX Advisor

David Hicks

Mark Harrison

Mark Harrison

Amy Radin

Amy Radin

Jack Scheible a CX Coach

Jack Scheible

Olivier Mourrieras

Stuart Jones

Stuart Jones

Penny Couchman

Jill Herriott

CX @ TransUnion

Jill Baptist

Exec Manager @ IAG

Mark Evans

CMO @ Direct Line

Rod Butcher

CX Lead @ Fidelity

Andrew Clayton

Head of CX @ Close Brothers

Neil Wilson

CX Coach @ Kinetica

Brad Smith

Vector Business Nav

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