CX Leaders Breakfast – Delivering ROI impact from your experience program

Frustrated with slow ROI? You’re not alone, but some have succeeded! Come along and see how they elevated their game and saw real returns.

Join us at our CX Leaders Breakfast event and learn how top players achieve impactful results within just 12 months. Your host Mark Harrison, TribeCX CEO, and a couple of well-selected experts will share how they discovered the power of deliberately designed signature experiences, what worked and what didn’t.

Date: June 25th, 2024

Time: 8:00 am – 10:00 am EDT

Where: Harvard Club of New York City

Hear how, others like you,

  • Deliberately designed signature experiences that deliver material business value 
  • Deep dive into practical examples that can be easily replicated in your business 
  • Fire away your questions to get the insights and support you need
  • Understand how this could work in your organisation

Here’s what you can expect:

  • A group of people in the same boat with the same challenges
  • A few well-selected experts who have been where you are now
  • Everyone is open and shares their journey

Your host:

Mark Harrison

Mark Harrison, CEO at TribeCX

Mark has been an active CX professional for over 20 years.  As CX lead for Shell’s global customer experience initiatives he was responsible for ensuring that the customer experience strategy and operations were best-in-market.   

His passion is transforming a business around the customer conversation.  Seeing the change in attitude and behaviours internally to rally behind delivery of the experience is very rewarding.

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    CX Leaders Breakfast  – Delivering ROI impact from your experience program