Virtual CX Breakfast – Nordics
Join senior CX leaders on Friday, 13th May 2022 at our next TribeCX and CX Impact virtual breakfast!
Network with us and other CX leaders and discuss how to:
· Define your customer program and goals
· Deliver results from your customer program
· Build expertise to keep delivering against your customer goals
Meet CX leaders with NO VENDORS, at our latest senior CX Leader breakfast event.
Add your address to receive an exclusive breakfast hamper delivered to your doorstep, bringing a fantastic atmosphere, and making this interactive discussion a unique experience!
Olivier Mourrieras, TribeCX Region Business Advisor and CEO CX-Impact, will discuss the above topics, and how to build the in-house expertise to do this. We’ll also give you tailored tips on how to scale and what works.
Olivier Mourrieras spent 12 years shaping and delivering market-leading customer experience strategies starting at Orange with a focus on B2B globally and then at E.ON addressing both B2B and B2C markets internationally. In both companies, he led change from creating the strategic intent to laying out foundations to building sustainable capabilities and delivering differentiating customer journeys and solutions.
David Hicks has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organizations in utilities, telecommunications, finance, retail, publishing, and technology.