Utility CX Networking Event
Clare Naunton CX Lead at National Grid is hosting the TribeCX dinner for Senior CX Leaders in the Utility sector, on Thursday 8th December 2021, at 6 pm.
Regaining customer trust
Clare Naunton invites you to join your peers for an informal dinner to discuss,
‘How to regain the trust of Utility customers, at a time of inflation and market turbulence?… and do we want to?’
When: 8th December 2021
Where: Institute of Directors, 116 Pall Mall, London, SW1Y 5ED
Time: 6 pm till 8 pm
Clare Naunton is an experienced business professional with 20+ years in the energy industry with extensive practice in leading complex strategic and behavioural change. Clare delivers tangible results in customer and employee experience, digital, process optimisation and operations within a FTSE 20 business and start-ups.
David Hicks, CEO of TribeCX, has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organisations in utilities, telecommunications, finance, retail, publishing and technology.