Utility CX Networking Event

Published date: 22 Nov 2021
Event date: 08/12/2021
Start time: 6:00 pm
Finish time: 8:00 pm
08/12/2021 08/12/2021 Utility CX Networking Event 'How to regain the trust of Utility customers, at a time of inflation and market turbulence?… and do we want to?' Institute of Directors, 116 Pall Mall, London, SW1Y 5ED

Clare Naunton CX Lead at National Grid is hosting the TribeCX dinner for Senior CX Leaders in the Utility sector, on Thursday 8th December 2021, at 6 pm.

Regaining customer trust
Clare Naunton invites you to join your peers for an informal dinner to discuss,

‘How to regain the trust of Utility customers, at a time of inflation and market turbulence?… and do we want to?’

Details

When: 8th December 2021

Where: Institute of Directors, 116 Pall Mall, London, SW1Y 5ED

Time: 6 pm till 8 pm

Your hosts
Clare Naunton is an experienced business professional with 20+ years in the energy industry with extensive practice in leading complex strategic and behavioural change. Clare delivers tangible results in customer and employee experience, digital, process optimisation and operations within a FTSE 20 business and start-ups.

David Hicks, CEO of TribeCX, has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organisations in utilities, telecommunications, finance, retail, publishing and technology.

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