US Virtual Breakfast – New York
We’re thrilled to announce that our monthly CX leader breakfasts are going virtual!
Join us on Tuesday, March 1st at 8:30 am EST and discuss how to:
· Define your customer program and goals
· Deliver results from your customer program
· Build expertise to keep delivering against your customer goals
Meet CX leaders with NO VENDORS, at our virtual, invitation-only Senior CX Leader breakfast event.
An exclusive breakfast hamper delivered to your doorstep will bring a fantastic atmosphere and will make this interactive discussion a unique experience!
Join David Hicks, TribeCX CEO, and Amy Radin, Senior CX Leader, and Regional Business Advisor, and discuss the above topics, and how to build the in-house expertise to do this. We’ll also give you tailored tips on how to scale and what works.
David Hicks has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organizations in utilities, telecommunications, finance, retail, publishing, and technology.
Amy Radin, Senior CX lead and Regional Business Advisor at TribeCX:
Amy Radin is a marketing, digital and innovation expert who learned and honed CX skills starting with the 13+ years she spent in general management, marketing, and product development roles at American Express.
She led the digital transformation of Citi’s US Cards business; building the team, their technical capabilities, governance and development processes, and metrics to deliver massive value and scale to one of the world’s largest consumer franchises.