US Virtual Breakfast – New York
We’re thrilled to announce that our monthly CX leader breakfasts are going virtual!
Join us on Tuesday, March 1st at 8:30 am EST and discuss how to:
· Define your customer program and goals
· Deliver results from your customer program
· Build expertise to keep delivering against your customer goals
Meet CX leaders with NO VENDORS, at our virtual, invitation-only Senior CX Leader breakfast event.
An exclusive breakfast hamper delivered to your doorstep will bring a fantastic atmosphere and will make this interactive discussion a unique experience!
Join David Hicks, TribeCX CEO, and Amy Radin, Senior CX Leader, and Regional Business Advisor, and discuss the above topics, and how to build the in-house expertise to do this. We’ll also give you tailored tips on how to scale and what works.
David Hicks has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organizations in utilities, telecommunications, finance, retail, publishing, and technology.
Amy Radin is a marketing, digital and innovation expert who learned and honed CX skills starting with the 13+ years she spent in general management, marketing, and product development roles at American Express.
She led the digital transformation of Citi’s US Cards business; building the team, their technical capabilities, governance and development processes, and metrics to deliver massive value and scale to one of the world’s largest consumer franchises.