The Key to Effective CX & EX – Dinner in London

Published date: 09 Jun 2022
Event date: 20/09/2022
Start time: 6:30 pm
Finish time: 9:00 pm
20/09/2022 20/09/2022 The Key to Effective CX & EX – Dinner in London Join us for a CX leader dinner to discuss how to drive £ from CX! IoD 116 Pall Mall

A fantastic group of CX Leaders from the retail sector is gathering together on Tuesday, 20th of September at the Institute of Directors in London to compare notes with peers and learn about proven practices in EMEA and US as input to your do now, do next, do later plans for CX & EX.

Join CX practitioners, like yourself, and find out how to stand out, compete and succeed in an ultra-competitive, uncertain, and complicated world.

When: 20th September 2022
Time: 6:30 pm – 9:00 pm
Location: IoD 116 Pall Mall, St. James’s, London SW1Y 5ED

At this roundtable discussion you will learn how to:

  • Define your customer program and goals
  • Deliver results from your customer program
  • Build expertise to keep delivering against your customer goals


Your hosts

Headshot of David Hicks, CX Coach

David Hicks, President at TribeCX:

David Hicks has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organizations in utilities, telecommunications, finance, retail, publishing, and technology.





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