The 330: CX for mid-tier banks

Published date: 13 Mar 2019

Listen to three leading CX professionals in our latest TribeCX podcast, discussing what they’ve learned about engaging customers and driving business performance from CX in the financial services industry.

David Hicks, CEO of TribeCX, spoke with Dave Mingle, CX Lead at Qualtrics, Tim Sharman, Quality Program Global Lead at Mastercard, and Chad Raube, President and CEO of Info-Pro Lender Services Inc., to learn more about their experiences implementing CX programs, including what they wished they’d known earlier in their careers.

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