Speed isn’t everything in CX

Published date: 27 May 2021

How fast is too fast when looking at CX?

Working with agility motivates and inspires people to get more done in a shorter amount of time, efficiently and effectively.

But what happens when there’s too much speed, and you’re leaving your CX team and important stakeholders behind?

TribeCX Regional Business Leaders, Olivier Mourrieras and Jack Scheible look at how moving fast can be counter-productive for advocacy and support in your CX projects down the line.