January US Virtual Breakfast
We’re thrilled to announce that our monthly CX leader breakfasts are going virtual!
Join us on Wednesday, 26th January at 8:30 am EST time and discuss how to drive $ from CX.
Meet CX leaders with NO VENDORS, at our latest Senior CX Leader breakfast event.
You’ll receive a Gift Voucher so you can have your breakfast delivered to your doorstep.
Join David Hicks, TribeCX CEO, and, Senior CX Leader and Regional Business Advisor, Amy Radin, as we discuss the important topic on ‘how to drive £ from CX, and how to build the in-house expertise to do this. We’ll also give you tailored tips on how to scale and what works.
David Hicks has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organizations in utilities, telecommunications, finance, retail, publishing, and technology.
Amy Radin is a marketing, digital and innovation expert who learned and honed CX skills starting with the 13+ years she spent in general management, marketing, and product development roles at American Express.
She led the digital transformation of Citi’s US Cards business; building the team, their technical capabilities, governance and development processes, and metrics to deliver massive value and scale to one of the world’s largest consumer franchises.