January CX Virtual UK Breakfast
We’re thrilled to announce that our monthly CX leader breakfasts are going virtual!
Join us on Wednesday, 19th January at 8:30 am UK time and discuss how to drive £ from CX.
Meet CX leaders with NO VENDORS, at our latest Senior CX Leader breakfast event.
You’ll receive a free breakfast hamper to enjoy on the day too!
How to drive £ from CX
Join David Hicks, TribeCX CEO and Clare Naunton, Senior CX Lead and Regional Business Advisor, as we discuss the important topic on ‘how to drive £ from CX, and how to build the in-house expertise to do this. We’ll also give you tailored tips on how to scale and what works.
David Hicks has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organizations in utilities, telecommunications, finance, retail, publishing, and technology.
Clare Naunton is an experienced business professional with 20+ years in the energy industry with extensive practice in leading complex strategic and behavioural change. Formerly working at National Grid, Clare delivers tangible results in customer and employee experience, digital, process optimisation and operations within a FTSE 20 business and start-ups.