CX Leaders Breakfast – Birmingham

Published date: 05 Apr 2023
Event date: 15/06/2023
Start time: 8:30 am
Finish time: 10:00 am
06/15/23 08:30:00 06/15/23 10:00:00 CX Leaders Breakfast – Birmingham Join us for a CX leader dinner to discuss how to drive £ from CX Fazeley Studios

Colleague Engagement – Building Customer-Centric Culture in the Organisation

Breakfast plans? Why don’t you join Clare Naunton on Thursday, the 15th of June at the Fazeley Studios in Birmingham?

With CX practitioners, like yourself, you will discuss Colleague Engagement – Building Customer-Centric Culture in the Organisation and will find out how to stand out, compete and succeed in an ultra-competitive, uncertain, and complicated world.

We will gather in a small and intimate setting, designed deliberately to encourage deep discussions. We will compare notes on global Customer & Employee Experience trends, drawn from current research in Paris, Amsterdam, Toronto & London.

When: June 15th, 2023
Time: 8:30 am – 10:00 am BST
Location: Fazeley Studios

Join us for our roundtable discussion and learn how to:

  • Define your customer program and goals
  • Deliver results from your customer program
  • Build expertise to keep delivering against your customer goals

Your host

Clare Naunton Regional Business Advisor at TribeCX:

Clare Naunton is an experienced business professional with 20+ years in the energy industry with extensive practice in leading complex strategic and behavioural change. Clare delivers tangible results in customer and employee experience, digital, process optimisation and operations within a FTSE 20 business and start-ups.  Formerly at National Grid, Clare led a programme to define and execute the customer ambition, strategy and roadmap for delivery. This included managing a team of CX professionals who worked across the UK business to deliver the cultural, process and technology change necessary using proven CX methodologies and approaches.  

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