CX Leaders Breakfast – Amsterdam

Published date: 16 May 2024
Event date: 06/06/2024
Start time: 7:00 am
Finish time: 9:00 am
06/06/24 07:00:00 06/06/24 09:00:00 CX Leaders Breakfast – Amsterdam Join us at our CX Leaders Breakfast event and learn how top players achieve impactful results within just 12 months! The Dylan Amsterdam


Maximising ROI from your experience program



Frustrated with slow ROI? You’re not alone, but some have succeeded! Come along and see how they elevated their game and saw real returns.

Join us at our CX Leaders Breakfast event and learn how top players achieve impactful results within just 12 months. Your host Mark Harrison, TribeCX CEO, and a couple of well-selected experts will share how they discovered the power of deliberately designed signature experiences, what worked and what didn’t.




Date: June 6th, 2024

Time: 8:00 am – 10:00 am DST

Where: The Dylan Amsterdam




The Dylan Amsterdam – A five-star boutique hotel in a unique historical building.

Located in the heart of the “9-streets” area on the prestigious “Keizersgracht” canal, The Dylan Amsterdam is the ideal home base as you discover the hidden treasures of Amsterdam’s past and present by foot or bike.



Hear how, others like you:

  • Deliberately designed signature experiences that deliver material business value 
  • Deep dive into practical examples that can be easily replicated in your business 
  • Fire away your questions to get the insights and support you need
  • Understand how this could work in your organisation


Here’s what you can expect:

  • A group of people in the same boat with the same challenges
  • A few well-selected experts who have been where you are now
  • Everyone is open and shares their journey


Your host

Mark Harrison

Mark Harrison, CEO at TribeCX:

Mark has been an active CX professional for over 20 years.  As CX lead for Shell’s global customer experience initiatives he was responsible for ensuring that the customer experience strategy and operations were best-in-market.   

His passion is transforming a business around the customer conversation.  Seeing the change in attitude and behaviours internally to rally behind delivery of the experience is very rewarding.





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