CX Leader Dinner – New York
We’re thrilled to invite you to our first F2F CX Leader Dinner in New York!
Join Amy Radin, former Chief Marketing Officer at AXA Group and Senior CX Leader, and David Hicks, CEO at TribeCX, on Thursday, May 26th at 6:30 pm EST and discuss how to:
- Define your customer program and goals
- Deliver results from your customer program
- Build expertise to keep delivering against your customer goals
The Harvard Club of NYC is a warm and friendly place; an oasis of calm in hectic midtown Manhattan. The Club offers an array of services for your enjoyment. A landmark building designed by McKim, Mead & White, the Clubhouse is also the hub of an extraordinary array of programming and events.
David Hicks has spent the last 15+ years coaching global companies on customer experience, from UPS to the UK Police, working with over 300 organizations in utilities, telecommunications, finance, retail, publishing, and technology.
Amy Radin is a marketing, digital, and innovation expert who learned and honed CX skills starting with the 13+ years she spent in general management, marketing, and product development roles at American Express.
She led the digital transformation of Citi’s US Cards business; building the team, their technical capabilities, governance and development processes, and metrics to deliver massive value and scale to one of the world’s largest consumer franchises.