CX Leader Breakfast – New York
Colleague Engagement – Building Customer-Centric Culture in the Organisation
Breakfast plans? Why don’t you join Amy Radin on Tuesday, May 23rd at the Harvard Club in New York?
With CX practitioners, like yourself, you will discuss Colleague Engagement – Building Customer-Centric Culture in the Organisation and will find out how to stand out, compete and succeed in an ultra-competitive, uncertain, and complicated world.
We will gather in a small and intimate setting, designed deliberately to encourage deep discussions. We will compare notes on global Customer & Employee Experience trends, drawn from current research in Paris, Amsterdam, Toronto & London.
The Harvard Club of NYC is a warm and friendly place; an oasis of calm in hectic midtown Manhattan. The Club offers an array of services for your enjoyment. A landmark building designed by McKim, Mead & White, the Clubhouse is also the hub of an extraordinary array of programming and events.
Join us for our roundtable discussion and learn how to:
- Define your customer program and goals
- Deliver results from your customer program
- Build expertise to keep delivering against your customer goals
Amy Radin served as one of the world’s first chief innovation officers and has held executive digital and marketing roles at top global brands, driving the development and scaling of transformative products, services, and experiences. She is the author of the award-winning book. The Change Maker’s Playbook: How to Seek, Seed and Scale Innovation in Any Company. As a TribeCX advisor, Amy shares her passion and expertise as a change maker to equip and inspire teams to achieve their customer experience ambitions.