CX is the most heavily metric-centric departments in your business, after finance. But in a crisis like Covid-19, what do you do with CX metrics?
Our advisors give you the CX advice you need to make the decisions for your business now.
If you're struggling with connecting to your customers at this time, unsure what metrics to put aside or prioritise on, or how to listen to your customers in a new innovative way in this new normal, book some free time in our diary to go through what you need:
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Stay safe and well.