Flying high again

Jun 12, 2020

Lessons from aviation for leaders in a Covid-19 world.

"It is fascinating to see how disruption continues to be a constant challenge for the airline industry."
 

These are the words of our Board Advisor, Mark P. Mitchell.

Mark has called upon his 33+ years on the frontline with American Airlines to bring together his six precious lessons that the aviation sector should pay attention to today as they seek to get customers back in the sky again.

 

 

 

 

The first in the TribeCX #sectorinfocus series, Flying High Again, provides CX leaders with practical advice on how to navigate their way through this Covid-19 world.

 

 

 

 

 

Free assessment icon
Free assessment

What is your CX quality score? Takes minutes, fast results.

Toolkit icon
Real results

We deliver real results through customer experience