How to Map Content to the Digital Customer Experience

Nov 02, 2016

Are you offering your customers the best customer experience you can? How can you make sure you’re playing your trump card each time they interact with you? When is come to the digital customer experience, knowledge is power.  

This article by IBM explores the importance of knowing your digital landscape, mapping your content and building a top-quality experience for customers.

https://www.ibm.com/think/marketing/how-to-map-content-to-the-digital-customer-experience/

 

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