The 330: HR and the Customer Experience

Jun 04, 2019

Season 1: Episode 6

Time: 32 minutes


Donna Miller, HR Director, Europe, Enterprise Rent-A-Car, and Simon Brown, former HR Director at GSK, The Coca-Cola Company, and now Managing Director at Simon Brown Associates speak with TribeCX CEO, David Hicks about how human resources strategies can improve CX. In addition, they also discuss how developing employee engagement can improve the customer experience.




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