Masterclass Virtual Get-Together

We’re excited to personally invite you to our Masterclass virtual get-together!

As one of our CX Masterclass graduates, your continued learning and applying CX knowledge is important to us and we’d love to help you continue to build your CX capability.

Join us for an online coaching session on ‘How to engage colleagues through journey mapping‘.


As practitioners, we all recognise that journey mapping is a useful approach. Join us to learn and discuss how to ensure you deliver results when mapping journeys with colleagues. We’ll share proven practical tips that’ll support your and your colleagues’ success.

Choose from two sessions; via Zoom

25th April 2023 – 2pm – 3pm BST

26th April 2023 – 2pm – 3pm BST

Join this unique practitioners-only gathering and get inspired by how others are putting into practice their learning from Masterclasses.

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    Three reasons to attend our Masterclass Graduates Virtual Get-Together:

    1. Discuss the topic and how best to apply it with your fellow CX Masterclass graduates
    2. Learn how and when to use customer journey maps with colleagues
    3. Hear and share proven practical tips that’ll support your CX program
    Masterclass Virtual Get-Together