CX Masterclass for Salesforce

CX Masterclass is an industry-first accredited training course for Salesforce.

How to use CX to drive business results

Do you want to know how to show measurable results from customer experience programs and customer investments?​ We have the answers. Discover them in a TribeCX Masterclass, a 3 or 4-day course personalised to you.

CX training is mainly theoretical, which can make it difficult to apply course learning to Salesforce and your role. But not ours. TribeCX Masterclass is practical and applied.

We equip you to have knowledgeable CX-led conversations with your customers.​

Find out more

CX Master ready

TribeCX will provide you with a training course like no other.

Our innovative, highly applied and practical approach ensures Salesforce CX Masterclass graduates are ready and able to deliver results immediately.

Assured training accreditation by City & Guilds.

Training details:

Virtual Online via Teams

Session 1:

• Getting set up for success

Session 2

• Using journey mapping to identify customer improvements that matter

Session 3

• How to redesign priority touchpoints

Session 4

• Piloting improvements at speed

Register below for upcoming Masterclasses

Price per person: $2,800

Currency available for invoicing: £ – GDP, € – Euro, $ – Dollar

Book your session below

Choose from a multi-day Masterclass below

All times GMT

September 25-29 – 11am – 1pm (4 sessions over 4 days)

October 9-12 – 9.30am – 11.30am (4 sessions over 4 days)

November 6-9 – 9.30am – 11.30am (4 sessions over 4 days)

December 4-7 – 9.30am – 11.30am (4 sessions over 4 days)