CX Masterclass for Salesforce
CX Masterclass is an industry-first accredited training course for Salesforce.
How to use CX to drive business results
Do you want to know how to show measurable results from customer experience programs and customer investments? We have the answers. Discover them in a TribeCX Masterclass, a 3 or 4-day course personalised to you.
CX training is mainly theoretical, which can make it difficult to apply course learning to Salesforce and your role. But not ours. TribeCX Masterclass is practical and applied.
We equip you to have knowledgeable CX-led conversations with your customers.
Find out more
CX Master ready
TribeCX will provide you with a training course like no other.
Our innovative, highly applied and practical approach ensures Salesforce CX Masterclass graduates are ready and able to deliver results immediately.
Assured training accreditation by City & Guilds.
Training details:
Four 2hr sessions over 3 or 4 days
Virtual Online via Teams
Session 1:
- Getting set up for success
Session 2
- Using journey mapping to identify customer improvements that matter
Session 3
- How to redesign priority touchpoints
Session 4
- Piloting improvements at speed
Register below for upcoming Masterclasses
Price per person: 2,800
Currency available: £ – GDP, € – Euro, $ – Dollar
Book your session below
Choose from a multi-day Masterclass below
All times GMT
April – 25th-28th; (2pm – 4pm)
May – 23rd-26th; (1pm – 3pm)
June – 27th-30th; (11am – 1pm)
What will I learn in Salesforce CX Masterclass?
We bring together expert practitioner coaches who have delivered at the highest levels of CX, with proven approaches that work, to empower leaders who need to drive improved results.
Tailored to you
Our expert-led groups provide an individualised, practical learning experience for Salesforce.
Accredited by City & Guilds
This course is recognised by City & Guilds and successful graduates will receive a digital badge + physical certificate
Any queries or changes to your booking, please email