CX Hot House – Accelerating results from your Customer Insights

One in 5 companies delivers an acceptable ROI from CX. They use insights to prioritise actions that matter to deliver results.

Join us at our CX Hot House event focused on unlocking the potential of your customer insights. Your host Mark Harrison, TribeCX CEO, and a couple of well-selected experts will share how they delivered value from customer insights, what worked and what didn’t.


Date: March 21st, 2024

Time: 9:00 am – 11:00 am CET

Where: Online event


Hear how, others like you,

  • Developed an insights program to deliver real business value 
  • Deep dive into practical examples that can be easily replicated in your business 
  • Interactive Q&A: Fire away your questions to get the insights and support you need
  • Understand how this could work in your organisation

Here’s what you can expect:

  • A group of people in the same boat with the same challenges
  • A few well-selected experts who have been where you are now
  • Everyone is open and shares their journey

Your host:

Mark Harrison

Mark Harrison, CEO at TribeCX

Mark has been an active CX professional for over 20 years.  As CX lead for Shell’s global customer experience initiatives he was responsible for ensuring that the customer experience strategy and operations were best-in-market.   

His passion is transforming a business around the customer conversation.  Seeing the change in attitude and behaviours internally to rally behind delivery of the experience is very rewarding.

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    CX Hot House – Accelerating results from your Customer Insights