New study for insurance industry linking CX maturity directly to key business ratios

Aug 01, 2018

Breaking new ground, TribeCX partnered with ACORD, the global standards body for insurers and TMD, a CX marketing services agency, in a study to understand which CX capabilities provide the strongest link to business performance. The study focused on the insurance sector but additional analysis reveals the findings are equally relevant across all sectors.

Free assessment icon
Free assessment

What is your CX quality score? Takes minutes, fast results.

Toolkit icon
Real results

We deliver real results through customer experience