Assess and Align

TribeCX Assess

Do you know which elements of CX you need to focus on? How do you compare with others?

You’ll orientate yourself and your company through TribeCX Access. A free web-based questionnaire that sends you a report to help you build your CX roadmap. It also shows how you compare with others on the CX journey.

As part of TribeCX Assess, one of our experienced TribeCX Guides helps you to understand your results.

TribeCX Align

Is everyone on the CX journey in your company? Need to get your senior managers thinking about CX?

It's really hard to drive change in CX unless everyone agrees where we are starting from and where we want to go.

TribeCX Align is included in your subscription with TribeCX Go, Jump & Drive.

How TribeCX Align works

Select key individuals within your company who should complete TribeCX Assess. 

We’ll send you a personalised link which you’ll send to them.  

You’ll receive a report that shows the results across each department.  

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Free assessment

What is your CX capability score? Takes minutes, instant results.

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The Toolkits

How-to practical tools from journey maps to metrics.