Our Tribes

Our team and advisory board of Tribal Elders is made up of acknowledged global experts in customer experience.
I'm passionate about making customer experiences enjoyable - for the sake of customers, shareholders and the well-being of employees.Read more
As an established direct marketing executive and thought leader, I have seen how the experience of companies’ current customers can impact their acquisition of new customers.Read more
Customers are people, not robots. Emotions count, and every CX creates good or bad emotions, either by design or accident.Read more
I believe that for an organisation to deliver sustainable organic growth everything an organisation does should start and end with customers’ best interests in mind.Read more
Big brand ideas can act as a lightning rod for an entire organisation.Read more
I’m one of the early CRM and digital pioneers, having leveraged ‘Big’ Data to develop ground breaking loyalty and relationship marketing programs.Read more
Drives contribution to bottom line results through strategic planning and designing services to deliver consistent brand and value messaging.Read more
As a customer experience executive with a deep background in marketing, I’m known for launching innovative products that generate strong revenue and meet customer needs.Read more
If you take care of your customers, the business will take care of itself.Read more
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Free assessment

What is your CX capability score? Takes minutes, instant results.

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The Toolkits

How-to practical tools from journey maps to metrics.