News

  • Dec 09, 2016
    News Story

    Customer perceptions and behaviours are critical to understand for any organisation. And interest for improving customer experiences is being driven by technology.

  • Nov 02, 2016
    News Story

    Are you offering your customers the best customer experience you can? How can you make sure you’re playing your trump card each time they interact with you? When is come to the digital customer experience,...

  • Oct 18, 2016
    News Story

    Around 9:30pm for the past 4 years, my wife and I have heard the Disneyland fireworks. The booming call reminds us of the rolling thunder from our Florida childhoods. Memories of summer storms mix with memories...

  • Oct 17, 2016
    News Story

    Growing up as a teenager, I worked hard to earn my pilots license.  I’ve always had a three dimensional point of view when problem solving - heavily influenced by the principles of aerodynamics I learned as a...

  • Oct 17, 2016
    News Story

    Having better-informed employees will not only help you retain more customers, it will also improve your customer experience. A survey that was carried out in June 2016, discovered that technology could help...

  • Oct 14, 2016
    News Story

    You can’t deny it. We now live in a world which is driven by data. A real-time world where we expect to be connected at all times and to stand out from the rest, a company needs great predictive capabilities....

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